Warranties:
General Warranty
Information:
Hardware
Warranty is through the original manufacturers only, unless otherwise specified
in your contract. Ali Baba Computech only warranties the "service" that was
performed for the period of one month (30 days), which does not include software
issues created and/or caused by the "end user", viruses, tampering with the
settings etc. User supplied parts or "used" parts are not covered by Ali Baba
Computech. Service Contracts, Prepaid Service Blocks, pickup & delivery are
available and may include other warranties other than those expressed above.
Disclaimers:
Hardware and
Software:
Pre-purchased
hardware components and proprietary systems, Ali Baba Computech and its
Technicians are not responsible for the compatibility or completeness of the
clients pre-purchased software or hardware components for any given computer
service. This includes all proprietary computers such as AST, ACER, Dell,
Gateway, HP/Compaq, IBM, etc.
End User Operations:
Ali Baba
Computech and its Technicians are not responsible for acts beyond our control.
The clients must back up all data, or Ali Baba Computech will do it for them (for
a fee), before any work is done. If the client chooses not to back up data
and work performed causes data loss, the client assumes full responsibility for
such loss.
A partial list
includes:
Downloaded
software containing bugs installed by the client/user, ISP software/telephone
issues, downloading of untested software by client/user, virus/trojan/worms,
spyware, malware infections, and dirty electricity (poor line voltage), etc.
Pirated
Software:
Ali Baba
Computech and its Technicians have an obligation to themselves and to their
industry. Ali Baba Computech and its Technicians will not knowingly participate
in any illegal activity. Ali Baba Computech and its Technicians are under no
obligation to install, reinstall, or configure any software that is known to be
pirated.
Privacy Statement:
Ali Baba
Computech and its Technicians, in the course of their work, must at times look
at files and folders on the clients computer(s). Personal and/or business
information will be kept in strict secrecy. Illegal activities if seen will be
reported to the proper authorities as deemed necessary.